FAQ
Simply browse our store, choose your shirt, select size and color, and add it to your cart. When you’re ready, head to checkout and complete your purchase.
We begin processing orders quickly. If you need a change or cancellation, contact us within 24 hours of placing your order and we’ll do our best to help.
Production takes 2–5 business days. Shipping typically takes 5–7 business days in the U.S., depending on your location and shipping method.
Once your order ships, you’ll receive an email with a tracking link. Click the link to see real-time updates on your delivery.
Tracking updates may take 24–48 hours to appear. If your order seems delayed beyond the estimated delivery date, reach out and we’ll assist you.
Because our items are custom-printed, we only accept returns or exchanges for defective or damaged products. Contact us within 7 days of delivery with photos and your order number.
Our shirts are true to size. If you prefer a looser fit or are between sizes, we recommend sizing up. Please check the size chart on each product page.
You can reach us anytime at by emailing us at meow@cat-in-a-box.com or through our contact page. We typically respond within 24 business hours.